WorkAssist provides Human Resources consultancy in a number of specific areas: Emotional Intelligence Testing: The MSCEIT is designed to assess and measure emotional intelligence. It is an ability-based test, that is, it measures how well people perform on specific tasks related to emotional intelligence. It is an ideal tool for recruitment of people in leadership and managerial positions and as coaching tool for personal and professional development. Personality Profiling: For candidates being considered for recruitment or promotion using the NEO PI-R (Revised NEO Personality Inventory)* and the Keirsey Temperament Sorter. Organisational Climate Analysis: Using focus groups, semi-structured individual interviews and climate survey tools such as the Lifeforce Process* Workplace Harassment and Discrimination: Policy making, procedure development and relevant awareness training and support. Mentoring Programmes*: policy making, procedure development, relevant training and support mentoring provision. Employee Assistance Programmes (EAP): Policy, procedure, implementation, relevant training and counselling provision. link!! Performance Management*: Development of performance appraisal tools, and relevant training and coaching. Process Mapping*: Analysis of work flow processes in order to identify and resolve efficiency and quality gaps. Training Needs Analysis: Using focus groups, semi-structured interviews and self-assessment tools. Assessment Centres: Development of highly customized tools as well as carrying out assessment centres. This excellent recruitment tool is also useful for rigorously assessing your staff’s skills and is often used to ensure fairness and objectivity during organizational restructuring processes. For more information about assessment centres go to www.cipd.co.uk and click on ‘recruitment and talent management’. * Items marked indicate collaboration with other specialist service providers.